Protect Your Rights as a Consumer
Every day, consumers face problems such as defective products, delayed services, extra charges, and misleading advertisements. Many people are unsure where to turn for help.
Consumer Voice Legal Services helps consumers understand their rights and take action against unfair practices.
You can begin by speaking with Consumer Mitra, our AI-powered legal assistant, and then consult our legal experts for professional advice and support in filing consumer complaints.
Consumer Mitra
Consumer Mitra is a free AI Powered Chatbot Service. Get 24X7 real-time guidance to resolution of all your consumer disputes. Consumer Mitra suggests the cheapest and most effective legal strategies to help resolve your dispute. These strategies are personalised to your needs and requirements. These strategies have been developed by legal practitioners at Consumer Voice with over decades of experience in the field of consumer law.
It can help you:
- Get step-by-step guidance on filing a complaint
- Learn how to approach consumer courts or authorities
- Identify the best way to resolve your dispute
- Learn how to file a complaint in consumer court
- Get guidance on documentation and next steps
Legal Services & Fees
Our legal experts provide professional assistance for consumer disputes including defective goods, poor services, unfair trade practices, and delayed delivery.
Service | Standard | Subsidised rates* |
Initial Consultation (Written/Telephonic) | ||
Drafting and Issuance of Legal Notice | Rs. 500 (postal charges to be borne separately) | Rs. 500 (postal charges to be borne separately) |
Legal Research | Rs. 299 per hour [Pay Now] | Rs. 199 per hour [Pay Now] |
Drafting of Written Opinion | Rs. 299 per hour [Pay Now] | Rs. 199 per hour [Pay Now] |
Drafting of Petitions/Applications/ Reply / Rejoinder or any other pleadings | Rs. 299 per hour [Pay Now] | Rs. 199 per hour [Pay Now] |
Note:
1) Individuals seeking to engage services of Consumer Voice at subsidized rates have to upload their Economic weaker section (EWS) certificate issued by the Government of India while making the payment.
Alternatively, if you are paying throught NEFT or net banking, please mail the EWS certificate at legalhelp@consumer-voice.org.
2) All payments to be remitted online in advance to the following bank account. Proof of payment is required to be sent separately to Consumer Voice at legalhelp@consumer-voice.org.
Bank Details of Voice Society
NAME:- VOICE SOCIETY
BANK:- PUNJAB NATIONAL BANK
A/C NO:- 0147000100357518
BRANCH:- JANGPURA-BHOGAL
IFSC CODE:- PUNB0014700
How Our Legal Help Works:
Step 1 — Ask Consumer Mitra
Explain your issue and get instant guidance.
Step 2 — Get Legal Advice
If needed, connect with our legal experts.
Step 3 — Prepare Your Complaint
We help draft legal notices and consumer complaints.
Step 4 — File Your Case
Take your dispute to the appropriate consumer commission.
Our Legal Experts
Professor Sriram Khanna
Founder and Managing Trustee of Consumer Voice. He initiated comparative product testing in India and has authored several publications on consumer affairs.
Ashim Sanyal
Chief Operating Officer of Consumer Voice with over 25 years of experience in strategic planning, consumer advocacy, and organizational management.
Chitwan Sharma
Advocate practicing at the Supreme Court of India and Delhi courts. Specializes in civil, criminal, and consumer law matters.
Learn About Your Consumer Rights
Explore our legal articles and expert insights on consumer protection and important legal developments.
Read Legal Articles here